Review Management Best Practices

Review Management Best Practices Why your practice needs to stop removing reviews 1) People can tell your Direct Primary Care practice is filtering the reviews. 68% of people trust reviews more when they see both good and bad scores (Econsultancy, 2012). People are...

How to Respond to Negative Reviews

Here’s How You Respond to Negative Reviews Believe it or not, the same premise applies to negative review response as it does to positive reviews. How you respond to a negative review impacts not only the reviewer, but all the sets of eyes that come afterward....