68% of people trust reviews more when they see both good and bad scores. People are more review savvy and can spot when things look too good to be true.
Physicians should strive to get business reviews on business review websites that are going concerns.
Online reputation management is a part of a greater digital marketing strategy that works alongside review management, business listings, paid search/ads, social media management and SEO to help your practice stay competitive and relevant online.
With over 1.79 billion users active on the platform every day, there’s a lot of real estate to cover, and your content can only reach so far without a little help.
Today, there are many different avenues for physicians to interact with patients, and social media makes it easier than ever for physicians to reach potential patients through strategic tactics like content marketing.
Customer service is about solving the problems of your patients. Now, companies have to manage customer service across multiple channels.
Customer service is, after all, all about helping your patients succeed with your products or services.